Frequently asked questions

Have questions about our services or how we work? You’re in the right place. Below, we’ve answered some of the most common client questions. Still not sure? 

Contact us directly — we’re here to help!

Getting Started

Not at all. We can build your resume from scratch, and our Discovery Form is designed to guide that process.

Simply contact us for a custom quote. Payment is due in full at the time of booking to reserve your spot and begin the process.

We’ll need an overview of your career history: education, experience, skills, and achievements. If you have an existing resume, great. If not, no problem — we’ll gather all the details through our intake process.

Timeline & Process

You’ll receive your first draft within five business days of completing your Discovery Form. Most projects are fully completed within 7–10 business days, including revisions and final delivery.

You can view the full step-by-step process here. In short, we begin with a consultation (optional) or written intake, followed by a personalized Discovery Form, writing, revisions, and final delivery.

You’ll receive your resume in Word and PDF formats, along with any additional services you’ve selected.

Not at all. While many clients find the intake call helpful, it’s completely optional. You can complete the process entirely in writing if preferred.

Credentials & Qualifications

If you’re struggling to get traction despite being qualified, changing industries, re-entering the workforce, or unsure how to position your experience, you’ll benefit from expert guidance and strategy.

With 18+ years of experience and over 3,500 resumes written, we bring deep industry insight, recruiting experience, and dual certification (CPRW and CMRW) to every project. We’ve helped clients land roles at top Fortune 500 companies, including Amazon, Apple, Alphabet (Google), Caterpillar, Dell, GE, IBM, Johnson & Johnson, Liberty Mutual, Microsoft, and United Airlines.

Revisions & Satisfaction

Yes. All projects include a collaborative revision window to ensure your materials feel aligned, polished, and authentic. We’re not finished until you’re confident in your documents.
Once you receive your first draft, you’ll have the opportunity to review and request updates. Revisions are typically completed within 72 hours of receipt.

Additional Services & Pricing

Yes. These services are available once your resume is finalized to ensure consistency across all materials. View options on our Services page.

Flexible updates are available exclusively for returning clients. Contact us for a custom quote.

Yes. Rush services may be available depending on bandwidth and scope. Please contact us to confirm availability.

Pricing reflects our experience, time investment, and the customized strategy we bring to every project. All pricing is provided up front before work begins.

Yes. A full resume critique is available for $75 and includes annotated feedback. If you proceed with a full rewrite, the fee is credited toward the full service.

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Let's Get Started

Are you ready to take the next step in your career?

Contact us today to start your journey toward career success.